Sales Policy

Effective Date: January 17, 2025

At Pearl Glimmer, we strive to provide a seamless and enjoyable shopping experience. By purchasing from our website https://pearlglimmer.com/, you agree to the terms and conditions outlined in this Sales Policy. Please read the following carefully.

1. Order Acceptance and Confirmation

When you place an order through our website, we will send you an order confirmation email acknowledging the receipt of your order. This email will include the details of the items you’ve ordered, along with the total price (including applicable taxes and shipping charges).

Please note that the order confirmation does not imply our acceptance of the order. We reserve the right to cancel or reject any order at our discretion for various reasons, including but not limited to:

  • Payment issues
  • Inventory problems
  • Errors in pricing or product descriptions
  • Fraudulent or suspicious activity

In the event of any order cancellation, you will be notified and refunded in full.

2. Pricing

  • All prices listed on our website are in USD (U.S. dollars) and include applicable taxes where required.
  • Prices and availability are subject to change without notice.
  • We strive to provide accurate product descriptions, pricing, and images. However, we do not guarantee that there will be no errors or inaccuracies. If an error is found, we will notify you and adjust the price accordingly.

3. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as may be made available on the checkout page.

Payment is processed securely via encrypted gateways. By placing an order, you authorize us to charge the payment method you provided for the total purchase amount, including taxes and shipping fees.

4. Shipping and Delivery

  • Processing Time: Orders will be processed and shipped within 1-3 business days after receipt of payment.
  • Shipping Costs: Shipping costs are calculated based on the delivery address and the size/weight of the items purchased. The final shipping cost will be displayed at checkout before you confirm your order.
  • Shipping Methods: We offer various shipping options, including standard and expedited delivery. Delivery times may vary based on your location.
  • International Orders: We currently accept orders within the United States. For international shipping, please contact us for more information.

Once your order has shipped, you will receive an email with a tracking number to track your package.

5. Order Changes and Cancellations

If you wish to modify or cancel your order, please contact us within 24 hours of placing your order. Once an order has been processed and shipped, we are unable to modify or cancel it.

6. Product Availability

All products are subject to availability. If an item is out of stock or unavailable after an order is placed, we will notify you as soon as possible. You will have the option to:

  • Wait for the item to be restocked
  • Choose an alternative item
  • Cancel your order for a full refund

7. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information on how we handle returns and refunds.

8. Promotions and Discounts

From time to time, we may offer promotions, sales, or discount codes. All promotions are subject to the following conditions:

  • Promotions and discounts may have a specified duration or expiration date.
  • Discounts cannot be applied retroactively to previous purchases.
  • Discounts cannot be combined unless explicitly stated.
  • Limited availability items may be excluded from discounts.

9. Limitation of Liability

To the fullest extent permitted by law, Pearl Glimmer is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website, products, or services.

10. Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes are posted constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about our Sales Policy, please contact us:

  • Email: contact@pearlglimmer.com
  • Phone: (302) 540-0713
  • Address: 864 Alta Loma Dr, South San Francisco, California, United States

Thank you for shopping with Pearl Glimmer. We look forward to providing you with exceptional products and service!