Payment Policy

Effective Date: January 17, 2025

At Pearl Glimmer, we are dedicated to providing our customers with a smooth and secure payment experience when purchasing our accessories. This Payment Policy outlines the accepted payment methods, processing steps, and security measures we use to ensure that your transactions are handled safely and efficiently. By making a purchase from our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all accessory purchases:

  • Credit and Debit Cards: We accept payments from major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: PayPal is available for a fast and secure checkout.

  • Other Payment Methods: Depending on availability, we may also offer other options such as Apple Pay, Google Pay, and others.

All payments are processed in U.S. dollars (USD).

2. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized to verify the availability of funds. We will confirm payment authorization before processing your order.

  • Payment Capture: Payment will be captured at the time your order is shipped. The funds will be debited from your account once the order has been dispatched.

  • Order Confirmation: After payment has been successfully processed, you will receive an email confirmation containing your order details, including the purchased items and the total amount charged.

  • Declined Payments: If your payment is declined, we will notify you promptly. You will be given the opportunity to update your payment information or select an alternate payment method. If the payment cannot be processed after multiple attempts, your order will be canceled.

3. Security of Payment Information

At Pearl Glimmer, we take the security of your payment information seriously:

  • SSL Encryption: All sensitive payment information is transmitted securely using Secure Socket Layer (SSL) encryption technology. This ensures that your payment details are protected during the transaction process.

  • PCI-DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure your payment information is securely processed and stored.

4. Billing Information

Please ensure that the billing information you provide (name, address, and payment details) is accurate and complete. This is necessary to verify the payment and to prevent delays in processing your order.

  • Billing Address Verification: To prevent fraud, we verify the billing address provided with the payment provider. Any discrepancies may result in the transaction being declined or delayed.

5. Sales Tax

Sales tax will be applied to orders based on the shipping address and the local tax rate. The applicable tax amount will be calculated during checkout and added to the final total of your order.

6. Refunds and Adjustments

  • Refunds: If you return items or cancel your order, the refund will be issued to the original payment method used for the purchase. For more details on returns and refunds, please refer to our Refund and Returns Policy.

  • Payment Adjustments: If there are any discrepancies with your payment or billing, please contact us immediately. We will review the situation and make the necessary adjustments.

7. Payment Issues

If you experience any issues during payment processing or have concerns about any charges, please contact us right away. We are happy to assist you and resolve any payment-related issues.

8. Changes to Payment Policy

We may update or modify this Payment Policy periodically. Any changes will be posted on our website with an updated Effective Date. We encourage you to review this policy regularly to stay informed about how we process payments.

9. Contact Us

If you have any questions or concerns regarding payments, please reach out to us:

Pearl Glimmer
864 Alta Loma Dr,
South San Francisco, California,
United States

Phone: (302) 540-0713
Email: contact@pearlglimmer.com
Website: pearlglimmer.com

Thank you for shopping with Pearl Glimmer! We are committed to providing you with a secure, convenient, and smooth payment experience. Should you have any questions or require assistance, our customer support team is here to help.